Shipping policy
Shipping Policy
Order Processing
Orders are typically processed within 1–2 business days after payment has been received and confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery
We currently ship within the United Kingdom.
Estimated delivery times:
- Standard Delivery: 2–5 business days
- Delivery times are estimates and are not guaranteed.
Shipping Confirmation
Once your order has been dispatched, you may receive shipping confirmation and tracking information where available.
Delays
While we aim to deliver all orders within the estimated timeframes, delays may occasionally occur due to factors outside our control, including courier delays, adverse weather conditions, public holidays, customs procedures, or other unforeseen circumstances.
Incorrect Shipping Information
Customers are responsible for providing accurate delivery information at checkout.
We are not responsible for delays or additional costs resulting from incorrect or incomplete shipping details.
Lost or Damaged Parcels
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at:
We will work with the delivery provider to investigate the issue and provide an appropriate resolution.
Contact Us
For any shipping-related enquiries, please contact:
General enquiries:
info@dressingroll.co.uk
Wholesale enquiries:
wholesale@dressingroll.co.uk